Booking Terms

Check in times
Please note that there is no cell phones coverage between Fox Glacier and Wanaka.

Clients are to CHECK IN, 30 minutes prior to departure, at Waiatoto River Safari Office, 19 KM from Haast Junction on Jackson Bay Road, Hannahs Clearing, Haast. Once clients have checked in, you are required to take the short 8 KM drive to the Waiatoto River Bridge. Failure to check in on time may mean you miss the boat and forfeit your fare.

Weather Conditions
Waiatoto River Safari operates within a rainforest area in Southwest New Zealand, an area that can receive high rain fall.  Scheduled departures take place unless weather conditions are extreme.

Waiatoto River Safari owners reserve the right to cancel or re-schedule our safari if weather, road, river flow or any other conditions that could affect client or company safety.

It is important to note that we only cancel our trips in extreme weather conditions, as we have a large windscreen and a removable roof which protects clients from the rain. There is still a lot to see on our safari in the rain, including many more beautiful waterfalls.

Cancellations or amendments must be advised 48 hours prior to the departure time. Cancellations within 48 hours of departure will be charged 100% of the total price. No show or arrival after boat departure results in forfeit of fare.  Re-scheduling may result in fees.

The tour duration is 2.25 hours, allow 3 hours.


Risk Information
Your guide will provide you with a pre-trip safety briefing, instructions and ongoing safety management.Clients must follow the guide's instructions and adhere to all safety requirements. The tour is suitable for all ages and is not a 'Thrill Ride'.

Privacy Policy
Waiatoto River Safari does not share any client information to any third parties.